MISSION BRIEFING

Commander, welcome to Galacticarmory. These Terms and Conditions outline the protocol governing your interaction with our galactic supply service. By accessing our website or placing an order, you acknowledge and agree to these terms.

1. User Responsibilities and Conduct

As a Galacticarmory user, you agree to:

  • Provide accurate and complete information during account creation and order placement
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to circumvent our security measures or payment systems
  • Respect all intellectual property rights associated with our products
  • Comply with all applicable local, national, and international laws and regulations

2. Products and Services Description

2.1 Product Categories

Galacticarmory offers the following product lines:

  • 3D Files: Digital designs for personal 3D printing
  • Armor & Helmets: Protective gear and headwear replicas
  • Blasters & Lightsabers: Sci-fi weapon replicas
  • Busts & Figurines: Collectible statues and figures
  • Miniatures: Small-scale models for display or gaming
  • Merchandise & Soft Goods: Apparel and accessories

2.2 Product Availability and Description

We strive to maintain accurate product descriptions and images. However:

  • Colors may vary slightly due to monitor settings and manufacturing processes
  • Some items may have limited availability
  • Custom orders may have extended production times
  • We reserve the right to discontinue products without prior notice

3. Ordering and Payment Terms

3.1 Order Process

Ordering from Galacticarmory involves the following steps:

  • Selection of products and addition to cart
  • Provision of accurate shipping information
  • Selection of preferred shipping method
  • Payment processing through our secure gateway
  • Order confirmation and processing timeline of 1-2 business days

3.2 Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing and Currency

All prices are listed in Galactic Credits (USD equivalent). Prices are subject to change without notice. You are responsible for any applicable taxes, customs duties, or import fees in your region.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two primary shipping options:

  • Standard Transport: Carrier: DHL or FedEx. Cost: 12.95 Galactic Credits. Delivery: 10-15 days post-shipment with full tracking.
  • Free Galactic Transport: Carrier: EMS Galactic Mail. Cost: FREE for orders of 50+ Galactic Credits. Delivery: 15-25 days post-shipment with basic tracking.

4.2 Shipping Restrictions

We currently ship to most regions except:

  • Asian countries
  • Remote or difficult-to-access locations

Please contact our Command Center if you’re unsure about delivery to your location.

5. Returns and Exchanges

5.1 Return Eligibility

Your gear qualifies for return/exchange if:

  • Return request is initiated within 15 days of delivery confirmation
  • Items are in original mission-ready condition (unassembled, unpainted, undamaged)
  • Original packaging and all components are present
  • Proof of purchase is verified

MISSION-CRITICAL EXCLUSIONS: The following items cannot be returned once deployed:

  • Digital Assets: 3D Files, Digital Designs (once transmitted)
  • Custom/Cast Items: Helmet Casts, Custom Busts (prepared specifically for your command)
  • Opened Software/Electronics: For security and hygiene protocols
  • Merch & Soft Goods: If tags removed or packaging compromised

5.2 Return Procedure

To initiate a return:

  1. Transmit encrypted communication to our Command Center at [email protected] with required details
  2. Receive authorization and shipping coordinates within 1-2 business cycles
  3. Deploy return package with all original materials and authorization code

5.3 Refund Processing

Refunds follow this protocol:

  • Initial Processing: 3-5 business cycles after receiving returned gear
  • Financial Transfer: Additional 5-10 business cycles to appear in your account
  • Refund Method: Returns processed to original payment method
  • Shipping costs are non-refundable (unless item is defective)

6. Intellectual Property

All content on the Galacticarmory website, including but not limited to:

  • Logos, trademarks, and service marks
  • Product designs and 3D files
  • Website content and layout
  • Photography and product images

are the property of Galacticarmory or our licensors and are protected by intellectual property laws.

DIGITAL PRODUCTS LICENSE: Purchase of 3D files and digital designs grants you a personal, non-commercial license for use. Redistribution, resale, or commercial use of digital files is strictly prohibited.

7. Liability Limitations

7.1 Product Use

Galacticarmory products are designed for display, cosplay, and collection purposes. They are not intended for:

  • Functional protective equipment
  • Actual combat or defensive use
  • Children under 14 without adult supervision

7.2 Limitation of Liability

To the fullest extent permitted by law, Galacticarmory shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages exceeding the purchase price of the product
  • Issues arising from improper use, modification, or assembly of products

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate.

9. Modifications to Terms

Galacticarmory reserves the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in Tucson, Arizona.

Contact Command Center

For questions about these Terms or any other mission support:

Encrypted Transmission: [email protected]

Response Time: 1-2 business cycles

Headquarters Coordinates: 3726 Dogwood Lane, Tucson, US 85710